Tools & Tactics

By Bridget Gourlay “Take our 20 best people away, and I will tell you that Microsoft would become an unimportant company,” Bill Gates once said. For many businesses it’s no…

By Bridget Gourlay You want to grow your small business, but where do you start? Do you invest in your staff? What about new equipment or software? Marketing? R&D? Although…

By Bridget Gourlay … the top 10 tips about business email etiquette … Err on the side of formality. For example, begin an email with ‘Good morning’ instead of ‘Hi’ and titles…

By Suzanne Carter Search Engine Optimisation (SEO) is essentially preparing a website for search engines. The aim is to increase traffic to the site and therefore increase business through enquiries…

Confidence in the franchising sector has deteriorated markedly during the third quarter of the year. The optimism demonstrated in July Franchize Consultants’ Franchising Confidence Index survey has evaporated as the…

Teamwork is defined as, “co-operative or co-ordinated effort on the part of a group of persons acting together as a team and work done by several associates with each doing…

Imagine the freedom – gone are the four walls holding you in, no chains attaching you to your desk, your hours are yours to do as you please – no…

Managers need to inspire their staff to ensure top-performing people remain with them so that their business flourishes as the economy improves. There are many non-financial incentives employers can put…

Successful companies don’t just grow simply through good luck or fortune. There are many similarities between those who have succeeded in expanding their businesses. The Evergreen Project researched 160 companies…

You may think working from home is an easier and more flexible option than the hassle of commuting into work each day, power dressing, sharing your workspace with colleagues you…