By Bridget Gourlay Andrew Hubbard works at his IT job during the day, comes home and spends the evening at home with his partner Tamara, an economist. Instead of watching…
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By Kate Pierson In any competitive commercial market, consumer districts are saturated with similarities. When restaurants with identical culinary cuisine are neighbours and competing coffee shops live on contiguous corners,…
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Why complaints are something to treasure By Allison O’Neill Complaints are a magnificent thing — if you are prepared to address them properly. They give you an amazing branding opportunity…
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It’s said that any suitably advanced technology would be indistinguishable from magic. Still, the technology of the day has, is and will continue to revolutionise our planet, our way of…
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By Melinda Collins There’s an adage which says ‘fail to prepare, prepare to fail’. The message espouses the virtues of making plans and acting on them. While that’s hardly revolutionary,…
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By Kate Pierson It requires time, patience, energy, dedication – and not necessarily in that order. No, we are not talking about a blossoming relationship, family network, or a developing…
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It’s OK to embellish your fishing tales, but reel in your storytelling creativity when it comes to compiling your CV. We are all proud of our achievements and quite rightly…
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By Sandy Galland Headlines constantly scream bad news on the topic of customer service: Poor work culture and a lack of workplace leadership is costing the New Zealand business sector…
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By Kate Pierson As a proported mystical figure of luck, the numeral seven represents the number of stars in the big dipper, wonders in the ancient world and days in…
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By Melinda Collins The winds of change are sweeping across the business landscape and companies up with the play will already be gearing up for a revival. However, before the…