Tools & Tactics

.

Timeless Advice For Getting Ahead

Posted by on 10:39 pm in Tools & Tactics | 0 comments

During his time as an author and management consultant, Peter Drucker shared a wealth of timeless advice for CEOs. Here is a small summary of his wisdom. Clear focus Leaders must clearly communicate the strategic priorities of the company so their people know exactly what the organisation is trying to do. They say “no” to distractions and keep focused on the big things that will make the biggest difference. Too many leaders try to do a little bit of 25 things and get nothing meaningful done. Build on strengths, not weakness Successful leaders...

read more

Websites That Work

Posted by on 10:38 pm in Tools & Tactics | 0 comments

By Bridget Gourlay In our digital world, websites are the new shop windows. They are the first glance, and if done properly, they’ll make people want to come in and look around. In this case, bigger isn’t always better. Don’t think flash graphics, acres of text or expensive tools are necessarily going to drive business. Olivier Teernstra, programmer and graphic designer at Imachination, says the best advice he can offer is to keep it simple. “Make sure the most important information — the ‘about us’ and contact details are very prominent. As...

read more

The Right Way To Restructure

Posted by on 10:37 pm in Tools & Tactics | 0 comments

The Right Way To Restructure

By Bridget Gourlay Change is a part of life, and for a business’ life it’s no different. As the economy shrinks, markets open or practice differs, companies sometimes have to restructure to remain viable and prosperous. But with restructuring comes a raft of problems, especially for the staff. As soon as they’re told there will be a restructure, the first thought is ‘Will I keep my job?’ followed by ‘If I do, will I lose the manager I like, my friendly colleagues, my most enjoyable tasks?’ Competition sets in as people vie for their jobs, or...

read more

The Human Factor

Posted by on 10:36 pm in Tools & Tactics | 0 comments

By Kate Pierson We’re all familiar with the expression, ‘a leopard never changes its spots.’ It’s a saying based on the understanding that we are what we are. And while this may seem like somewhat of a philosophical revelation, fact is, the premise for this conviction lies in empirical truth. Within the fields of science and sociology (more commonly known as the study of human behaviour), long-term child development studies have explored the evolution of personality. As a lifetime companion and constant to the human condition, our personality...

read more

The Dynamics Of Change

Posted by on 10:35 pm in Tools & Tactics | 0 comments

By Melinda Collins We recognise change as the event that occurs when something passes from one state or phase, to another. It is a broad term which, by definition, infers neither negative or positive connotations, aside from those cast by the individual. At its very essence, change has perhaps the most pervasive influence over life itself; its presence is one of life’s few inevitabilities. But how does change play out in the corporate arena? Some organisations can handle it. Some can’t. But like it or not, change, and the ability to adapt to...

read more

Working At War

Posted by on 10:34 pm in Tools & Tactics | 0 comments

Working At War

By Kate Pierson Freedom of association is not an expression many naturally associate with the work environment. And while the reality of a productive office demands civility, discipline and co-operation, there’s no doubt there are many of us that can recount occasions when, behind the façade of a ‘diplomatic’ smile, we have entertained quiet thoughts of tearing our, or our colleague’s hair out, in order to soothe building frustrations. Conflict in the workplace is by no means a contemporary issue. In fact, the fragility of relationships...

read more

Communication Games

Posted by on 10:33 pm in Tools & Tactics | 0 comments

By Kate Pierson The rhetorical question “does your left hand know what your right hand’s doing?” is a figure of speech that’s been bandied about for years. While philosophers have pondered all its metaphorical and multifaceted meanings, in the context of this discussion, this expression is aligned with the importance of effective professional communication. This means ensuring your core constituents, those who are an extension of you and your business, have an open and honest relationship with each other that is supervised and supported by...

read more

Beating The Backlash

Posted by on 10:31 pm in Tools & Tactics | 0 comments

Beating The Backlash

By Melinda Collins It starts with a fleeting visit and can end with just as much haste — and be a complete disaster. In the world of customer loyalty, the reputation you have worked so hard to uphold can be tarnished almost as quickly as you can say, “the money back guarantee doesn’t apply in this case”. And adding potential insult to injury is Facebook, Twitter and other social websites (vehicles of freely accessible positive promotion), which can work against you just as freely and easily. The lesson to learn is — viewing the communication...

read more

The Secret Seven

Posted by on 10:23 pm in Tools & Tactics | 0 comments

The Secret Seven

By Kate Pierson So you want to buy a business and, naturally, you want to get a bargain. You feel it’s time to become an exclusive member of the company owners club and exercise your organisational prowess. When searching for your commercial soulmate, it’s about finding a business that reflects you, because buying a business in unfamiliar territory can cause professional disorientation. It’s a bit like adopting responsibility in the form of a furry little friend; you need to treat your business like a living, breathing organism that requires...

read more

Thou Shalt Not…

Posted by on 10:22 pm in Tools & Tactics | 0 comments

Thou Shalt Not…

The Ten Commandments of people management Sometimes parting the Red Sea seems easier than creating an environment where staff work hard, well and happily. By Bridget Gourlay Be it restructuring a company, hiring to open a new branch or wrestling with the tricky issues of redundancies, dealing with humans can be a nightmare that makes you yearn for the simpleness of an entry level job where watering the cubicle’s pot plant once a week was your greatest management responsibility. Sometimes parting the Red Sea seems easier than creating an...

read more