Tools & Tactics

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What Really Works

Posted by on 11:47 pm in Tools & Tactics | 0 comments

Successful companies don’t just grow simply through good luck or fortune. There are many similarities between those who have succeeded in expanding their businesses. The Evergreen Project researched 160 companies in equivalent industries during a 10-year period and found there are eight management practices directly correlated with superior performance. The research not only looked at successful companies and unsuccessful companies, it looked at companies whose performance changed for better or worse and identified the cause and effect of...

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Working From Home

Posted by on 11:44 pm in Tools & Tactics | 0 comments

Working From Home

You may think working from home is an easier and more flexible option than the hassle of commuting into work each day, power dressing, sharing your workspace with colleagues you don’t particularly like, and having to navigate your way around the minefield of workplace politics. While technology has made it easier than ever to work from home, you can get just as stressed as you can at work.  Trying to achieve the perfect work-life balance can also be especially difficult. Not having a manager or supervisor constantly dictating your working day...

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How To Build Teams That Can Execute

Posted by on 11:41 pm in Tools & Tactics | 0 comments

By Stephen Lynch, chief operating officer of Global Operations at RESULTS.com Interesting research conducted by MIT measured the key factors that are common to great teams – those which function effectively and achieve business execution success. Interestingly, the notion that you need to recruit the smartest people you can find, and assemble them into a team, matters much less than you think. Here is our take on the research: Great teams communicate frequently The more frequently a team communicates, the more successful the team is...

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Words Of Wisdom

Posted by on 11:37 pm in Tools & Tactics | 0 comments

Words Of Wisdom

By Karen Pasco I remember some of the best advice I was ever given was from my sister. I was about 28 years old, working in a job I didn’t particularly like and moaning to her about my situation. Her reply has had an ongoing impact. “You have two choices; either you stay in your present career for the next 40 years and remain miserable, or you change it. Only you can change it.” For someone who was only 20 years old herself at the time, the words were quite wise. It led me to where I am today and I have always appreciated how those words...

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How To Prevent Your Company Growth From Stalling

Posted by on 11:33 pm in Tools & Tactics | 0 comments

It is common for firms of all sizes to reach a plateau where revenue growth seems to stall. This growth tip references research contained in the book Stall Points. Political and economic factors beyond our direct control have an impact on company growth of course, but surprisingly the research shows that 87 percent of growth stalls are preventable, and are related to the strategic decisions made in the past. It is critical to measure the Key Performance Indicators that drive your current business model on a weekly and monthly basis. However,...

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Going Beyond Customer Satisfaction

Posted by on 11:31 pm in Tools & Tactics | 0 comments

Going Beyond Customer Satisfaction

By Stephen Lynch At some point you will have to deal with an upset customer. Your business execution challenge is to handle each situation in a way that leaves the customer thinking you are a great company to deal with, and if you handle the issue really well – hopefully they will become a passionate advocate for your brand. Many customers don’t even bother to complain. They simply leave and buy from your competitors. Research suggests up to 80 percent of customers who leave a business and buy from a competitor were in fact “satisfied” with...

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Tackling Time Management

Posted by on 11:25 pm in Tools & Tactics | 0 comments

Tackling Time Management

By Stephen Lynch You sit down and begin to work on your most important priority for the day. Then the phone rings, someone knocks on your door, a new message alert flashes on your screen. Unfortunately, studies show that we get interrupted, (or allow ourselves to be distracted), every eight minutes on average. That’s 73 times a day! As the late American writer and management guru Peter Drucker said, “If you cannot manage yourself for effectiveness, you cannot expect to manage others”. In essence, if you want to be an effective manager you...

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Is Your Head In The Clouds?

Posted by on 11:22 pm in Tools & Tactics | 0 comments

Is Your Head In The Clouds?

Given the vulnerability infrastructure has to the whims of mother nature and wide spread systemic failure (remember when India lost power across virtually the whole country?), it’s making more and more sense for companies to be careful about their “cloud” offerings, and for businesses to make sure they are storing their info in an economical and safe way. However, the cloud just got clever. In response to the ensuing burgeoning business need for sophisticated data protection and other document services, Konica Minolta is partnering with Vocus...

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Protecting Yourself In The Cloud

Posted by on 11:19 pm in Tools & Tactics | 0 comments

Protecting Yourself In The Cloud

Cloud technology and remote access raises new security issues for companies Many New Zealand companies may be exposed to serious IT breaches because they fail to update their remote access systems after employees leave. IT and telecommunications service integration company, Lume Ltd managing director Richard Cheesman says independent audits by his company have revealed a worrying frequency in the number of companies with this vulnerability. “We find that many ex-employees and suppliers can still access the networks of companies – either via...

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All Aboard The Blunder Bus

Posted by on 11:15 pm in Tools & Tactics | 0 comments

All Aboard The Blunder Bus

By Davina Richards When starting out or running a small business, small errors can be costly. To avoid the dreaded ride on the blunder bus, here are a few tips to ensure you get things right the first time round. Get it right online So you’re about to start your own small business or you’ve been operating for a while and there’s one thing missing – a website. With a plethora of ideas and designs available, creating a distinguished web design that reflects your business in the right way can be tricky and what you may like may not be liked by...

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